The problem
At a construction company, every financed sale kicks off a bank loan transfer process that can take weeks — and without automation, it depends on someone from the transfer team remembering to open the buyer's file, chase documents, check the bank's status, and manually update the agent and management. When that lives in one person's head, a process stalls without anyone noticing, and a cash-flow gap becomes a surprise.
How the automation works
1. Automatic process opening. As soon as a sale is confirmed in the CRM (or the ERP marks the unit as sold), the system automatically creates the buyer's digital file, already organized in its own folder. If any required buyer data is missing, the responsible agent is notified instantly over WhatsApp — the process doesn't move forward incomplete.
2. Document checklist and collection. Based on the financing type (direct, government housing fund, consortium), the system automatically generates the list of documents the bank requires and sends the buyer an upload link — with no one on the team assembling that list by hand for every sale.
3. Tracking status with the bank. As the bank or loan correspondent updates the status (under review, pending documents, approved, released), the automation classifies the update, tells the buyer in plain language what's still missing, and updates management. If a process sits in the same status too long, the internal team gets an automatic alert — before it becomes a cash-flow problem.
4. Release and closing. When the bank releases the funds, finance is notified for reconciliation and the process is closed out in the internal control system.
Platforms used (and possible alternatives)
This flow was built around what the construction company already used — but the same logic works with any equivalent combination of tools:
| Function | Used in this case | Also works with |
|---|---|---|
| Real estate CRM | CV CRM | RD Station CRM, HubSpot CRM, Pipedrive |
| Construction ERP | Sienge | TOTVS Construtor, SAP Business One |
| File storage | Google Drive / SharePoint | Dropbox, OneDrive |
| Process control base | Airtable / Google Sheets | Notion, or the CRM itself as the single source |
| Internal team notifications | WhatsApp / Slack | Microsoft Teams |
What this automation prevents
No one has to check the CRM, the bank, and a separate spreadsheet just to find out where a transfer stands. The file doesn't stay incomplete for lack of a heads-up, the buyer isn't left guessing what's missing, and management sees stalled processes before they hit cash flow.
Does your construction company have a similar loan transfer or financing process? Talk to us for a free diagnosis.